Kitchen and interior

Using a fluent integration between both software packages called Winner Design and Odoo, all product and price information gets automatically imported in the workflow of Odoo. Odoo handles all operational and financial processes followed after the sales, starting from the ordering of materials until the invoice follow up.

Using the make-to-order principle, materials get automatically picked up in a supplier ordering list depending on the customer request. As they get delivered by the supplier, the materials get automatically reserved for installation or for manufacturing finishes.

The workflow is automated whereby every user role or department in the company processing work using dashboards and planned actions. Calling a customer for the installation date is just mentioned in a list based on predefined input, done by a previous action during sales for example.

Workers, installing the interior, start from a worker portal where they can find the planning, the product of delivery, the contact information and so on. They log their hours, check off material and push the task to invoicing.

As important as the fulfilment, after-sales is a customer experience not to forget. In Odoo you have all functionality available to follow up requests, answer directly from within the system, plan an after-sales service and complete the task. Only happy customers will remain.